Privacy Policy

This privacy policy explains how spracsmozz collects and processes your personal data when you use our website and services. We are committed to protecting your privacy and handling your data transparently.

Information We Collect

We collect information that you provide directly to us when making enquiries or booking services. This includes:

• Name and contact details including email address
• Travel preferences and requirements
• Correspondence records when you contact us
• Feedback and survey responses

We also collect certain information automatically when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To process bookings and communicate about your travel arrangements
• To improve our website and services based on usage patterns
• To send relevant information about our services when you have opted in
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent for specific processing activities
• Performance of a contract when you book our services
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Sharing

We may share your information with:

• Travel service providers necessary to fulfil your booking
• Professional advisers acting as processors or joint controllers
• Regulatory authorities when required by law

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Booking records are retained for seven years to comply with legal requirements. Marketing preferences are retained until you withdraw consent.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Transfers

When you book travel services, your data may be transferred to countries outside the United Kingdom. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection law.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

spracsmozz
47 Westbourne Grove
London W2 4UA
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: August 2026